Terms & Conditions

Effective Date: 01/03/2026 Welcome to VintazeVision. By accessing or purchasing from our website, you agree to the following Terms & Conditions.


About Us

VintazeVision is an online store based in Melbourne, Australia, offering antique-inspired and handmade accessories including Necklaces, Bracelets, Earrings, Rings, Singing bowls, and Spiritual décor items.

Products & Descriptions

  • All products are handcrafted and/or vintage-inspired.

  • Due to the nature of handmade and antique-style products, slight variations in colour, texture, or finish may occur.

  • We try our best to display accurate images, but colours may vary depending on your screen settings.

Pricing

  • All prices are listed in AUD (Australian Dollars).

  • Prices are subject to change without notice.

  • We reserve the right to correct pricing errors.

Orders

  • Once an order is placed, you will receive a confirmation email.

  • We reserve the right to cancel or refuse any order due to stock issues, payment problems, or suspected fraud.

  • If we cancel your order, you will receive a full refund.

Payment

  • We accept secure payments via approved payment gateways listed on our website.

  • All transactions are processed securely.

Shipping & Delivery (Australia Wide)

  • We currently ship Australia-wide.

  • Processing time: Standard Shipping 3-7 business days.

  • Express Shipping: 1-3 business days.

  • Delivery times depend on your location and courier service.

  • VintazeVision is not responsible for delays caused by postal services.

  • Customers must ensure correct shipping details are provided.

Returns & Refund Policy

  • Due to the nature of our products: We do not offer refunds for change of mind.

  • Returns are accepted only for damaged or defective items.

  • Customers must contact us within 48 hours of receiving the product.

  • Items must be unused and in original packaging.

  • Proof of purchase is required.

  • If approved, refunds will be processed to the original payment method.

Damaged Items

If your item arrives damaged:

  • Please email us within 48 hours of delivery.

  • Provide clear photos of the product and packaging.

Intellectual Property

All content on this website (logos, images, designs, product descriptions) belongs to VintazeVision. You may not copy, reproduce, or use our content without written permission.

Limitation of Liability

VintazeVision is not liable for:

  • Any allergic reactions caused by materials.

  • Improper use of products.

  • Indirect or consequential damages.

Privacy

We respect your privacy. Personal information collected during checkout is used only for order processing and communication. We do not sell your data.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website means you accept any changes.

Contact Us

Email: info@vintazevision.com.au